New Patient Information
Your First Visit
If you are a prospective new patient, we would like to give you an idea of what a new patient experience would be like. We strive to make the initial dental visit instrumental in establishing a healthy, enjoyable, and long-lasting relationship between us and our patients.
If you would like to expedite your first appointment, feel free to visit our forms page to print out the forms you will need to fill out. After the brief paperwork is completed, we will give you a tour of our office. We will answer any questions you may have and you will be introduced to our team.
We will then obtain any necessary x-rays or photographs that will assist us in addressing your desires or helping establish healthy teeth and gums.
You will then meet with Dr. Rich Gilbert, Dr. Lacy Gilbert or Dr. Genevieve Garris to obtain a thorough health and dental history and discuss what you would like out of your dental treatment. Optimal results in your dental care require a great relationship as well as a team effort, so your desires are considered at every single appointment. Our Doctors pride themselves on their ability to listen to our patients and we care about making everyone feel at home!
One of our doctors will then sit down with no distractions and evaluate your x-rays, photographs, requests, and records to create a custom treatment plan for you. Often no treatment aside from a routine cleaning is necessary. We will then complete any necessary treatments to bring the teeth and gums to the optimal level of health.
If you have any esthetic desires, we are happy to discuss them with you and include them in your treatment plan. We understand that many people are not happy with their smile and our doctors are fully trained to handle any cosmetic dentistry desires and requests.
Due to the individuality of dental treatment, no two patients will have the same experience. If you have specific questions regarding your treatment, don't hesitate to contact us electronically or call us at (239) 449-0752.
At Pelican Landing Dental, we would like to make your first visit experience as efficient and effective as possible. As a result, we have included below a pdf file of our new patient forms. If you would like to save time on your first visit, we encourage you to click on the link below, print out the forms, fill them out and bring them in with you. Feel free to contact us with any questions you may have!
In addition, included in the pdf below is our HIPAA policies. We look forward to seeing you.
Pelican Landing Dental, is an insurance friendly practice serving the residents of Bonita Springs, Estero, and surrounding communities. Dental insurance is a complex and variable part of dentistry. There are a myriad of different insurance companies each offering many different plans.
It is important to note that you do not need insurance to obtain dental treatment with us. Payments for insurance and non-insurance patients are due at the time of service. That said, we are happy to file your dental insurance claims for you as a courtesy. Many insurance companies readily reimburse patients for services rendered.
If you have specific questions about your particular coverage, we would be more than happy to investigate your policy and provide you with an idea of coverage. Feel free to contact us with any questions!
We’ll do our utmost to provide accurate estimates of the out of pocket costs of your treatment, and we accept payment at the time of service in the forms of cash, check, and major credit cards. If you’d like to extend the out of pocket costs of treatment over several payments, we are happy to work with CareCredit to help you find low or no interest payment plans. Click the link below to be pre-approved, or ask one of our team members for help at your next appointment.
The greatest compliment that our patients can give is the referral of their friends and family. Our team at Pelican Landing Dental truly appreciates when current patients refer new patients to our practice. These referrals mean a great deal to us because they tell us that we're doing a great job for you and your family and that you trust us to do the same for other people in your circle of influence.
We now have a monthly drawing for a $50 Visa gift card for anyone that has referred a friend or family member to us. Simply ask the friend or family member you refer to us to mention your name when they arrive for their initial appointment, and your entry will be added to our program. Thank you for your continued support! Our office appreciates your business!